*UPDATE* So… I have yet to hear word from FedEx on the status of my claim. I decided to call 1800-GO-FedEx and check up on my claim status. I supplied the representative with my claim number that was supplied to me. It turned up zero results in their system. They asked for the initial tracking number, to which I supplied, which also resulted in zilch. They do not have any of this on record? They asked for my name so they can do a search, buy the only thing to turn up was the first claim when the customer received the table with minor damages. I was transferred over to the guy who initially handled the first claim but he was not available so I left a message. What next?
Do not trust FedEx with your deliveries. I had shipped out a NES coffee table to someone who bought one, and upon receiving it, they ignored the “This side up” stickers and delivered it on it’s side. They also had stacked a large and very heavy box on top of it, tweaking the table inside. There were minor damages, some splitting and chipped paint. I had him ship the damaged table back to me and I got to work making him a new one.